Terms of service
terms of service
by accessing or using this website, you agree to be bound by these terms and conditions. please read them carefully before using our site or purchasing our products.
general information
all products from KAIROSE are handcrafted and made with care using natural ingredients. because our products are handmade, slight variations in color, texture, and appearance may occur.
product use
our products are intended for external use only. please read ingredient lists carefully before use. we recommend performing a patch test before applying any product fully, especially if you have sensitive skin or allergies. discontinue use immediately if irritation occurs.
medical disclaimer
our products are not intended to diagnose, treat, cure, or prevent any medical condition. the information provided on this website is for informational purposes only and should not replace professional medical advice.
orders & payments
all orders must be paid in full before shipment. we reserve the right to refuse or cancel any order at our discretion. prices are subject to change without notice.
shipping
processing and shipping times may vary depending on product availability and order volume. once packages are shipped, we are not responsible for delays caused by the shipping carrier.
returns & exchanges
due to the personal nature of skincare and beauty products, all sales are final. however, if your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist you.
intellectual property
all content on this website including logos, product names, descriptions, photos, and branding belongs to KAIROSE and may not be copied, reproduced, or used without permission.
privacy
your personal information is kept secure and will never be sold or shared with third parties except as necessary to process your order.
changes to terms
we reserve the right to update or modify these terms at any time without prior notice. by continuing to use this website, you agree to any updated terms.
contact us
for any questions regarding these terms, please contact us at kimani@kairosekare.com